The difference between free and paid rota software

Should a small business pay for rota software or use a free version?

First published on Thursday, June 25, 2020

Last updated on Tuesday, November 11, 2025

Small business owners are constantly balancing smart decision-making with cost-saving. It’s tempting to reach for free tools to manage everyday tasks like staff scheduling—but is a free rota planner really the best option for your business?

Choosing between free and paid rota software isn’t just about price—it’s about finding a system that fits your size, complexity, and growth plans. Let’s explore the key differences and help you decide which rota software is best for your business.

The types of staff rota software (free and paid)

There are many choices available. These include:

  • Apps

  • Excel spreadsheets

  • Online varieties

  • Tailored software

Shift planners (free) can offer what your business needs—in simple form.

Your best option is the one that suits your requirements. And that depends on factors such as the size of your business, the budget you have, and the number of employees around.  

But you should also take into account your industry, as each one varies on rota requirements.

If your staff works shifts, for example, you’ll need them to have access to their rota.

The easier it is for them to know when to clock in and out, the less chance you have of issues.

Key factors for small businesses using a digital rota planner

When selecting employee scheduling software, small businesses need to consider several factors to make the smartest business decision.

Cost

It’s obvious that cost is a major deciding factor. We’ve already mentioned that small businesses are looking to cut costs where possible. So, opting for a free version seems like the best choice.

On the other hand, paid rota software often provides better value for money. Paying for a rota planning software will provide you with additional features that free tools do not offer.

Compliance

As a business owner, your next priority should be staying compliant with employment laws. Something that small businesses can quickly get wrong. Without the support of experts it can be difficult to navigate managing employee working hours and complying with the UK’s Working Time Regulations.

Which is why making sure the rota software you choose is HR compliant. Paid rota systems often include built-in compliance checks or alerts to prevent overscheduling, helping you avoid legal pitfalls and potential fines, something that most free tools lack.

Access

Accessibility is crucial for busy teams. Particularly small businesses in sectors like hospitality and retail where staff rely on instant access to their rotas. To ensure staff are ware of their working hours each week, choosing a scheduler that can notify them instantly of new rotas and changes to shifts is essential.

Size and scalability

As your business grows, so do your business needs.

Opting for a software solution that will grow with you means you can continue to schedule employees, even as your team expands. Looking for a software solution that provides support for growing business will help you streamline operations during the busiest times for your business.

Functionality

Thinking about your business needs and your key priorities will support decision making.

Looking for a rota planner that can do all the tasks you would typically do manually will save you time and effort. Giving you the time back to focus on other important jobs in the business all while reducing errors that often occur with manual scheduling.

Thinking carefully about your business needs and priorities will make choosing the right rota software far simpler.

Key differences between paid and free rota software

Features of free rota software

Free rota software is often limited, only providing essential functions. But this doesn’t mean what you get can’t do the job. In fact, many small businesses, particularly startups, trial employee scheduling with free rota software to begin with. Embedding this gradually into their processes before looking to upgrade.

You may find something as simple as an Excel spreadsheet is enough for you. But free employee scheduling software does bring with it some additional features you may want to consider.

Something as simple as automated rota processing and notifications sent directly to your employees is enough to improve your employee scheduling. Saving time and, of course, money!

BrightHR’s free rota software

At BrightHR we offer a free version of rota planner. It’s ideal for business owners who want to give our software a go without the monthly payment.

While using our free rota software you will gain limited access to our features and tools. With the option to upgrade at any time.

Sign up today with BrightHR Lite to discover free rota software that works for small businesses!

Features of paid rota software

Paid rota systems unlock greater functionality that can make a real difference as your team grows.
Some of the main advantages include:

  • Unlimited rotas and shift templates

  • Advanced employee notifications and communication tools

  • Payroll and HR software integration

  • Automated reporting and analytics

  • Priority support and onboarding help

  • Compliance tracking for UK working regulations

Although there’s an ongoing subscription cost, paid software can save significant time and labour costs by automating repetitive scheduling tasks and reducing rota errors.

Business Type Free Rota Software Paid Rota Software
Start-ups / under 10 employees

✅ Great for simple weekly rotas and fixed hours

✅ Option to upgrade in the future

❌ May not justify cost yet

Growing businesses (10–50 staff)

⚠️ Limited features, can become restrictive

✅ Better scalability and automation

Multi-site or shift-heavy teams

❌ Too limited

✅ Essential for compliance, communication & payroll

If your business is small, stable, and your scheduling needs are straightforward, free rota software may be all you need right now.

However, if you’re scaling, managing multiple staff, or need compliance and integration features, investing in paid rota software will likely deliver a stronger return.

Employee scheduling made simple with BrightHR and BrightHR Lite

Still not sure what would be right your business? Our team can help you decide. With a free demo one of our experts can walk you through our HR software. Providing detailed insights into how our shifts and rotas feature can support your small business.

Book your free demo today to discover the many benefits of an employee scheduling software for saving time, cutting admin costs and streamlining your HR processes.


Lucy Cobb

Employment Law Specialist

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